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Elecup

Using Elecup - It's as Easy as 1, 2, 3

Scan and Log In

Upon arriving at your site, find the Elecup charging point and scan the QR code using your smartphone. Alternatively, you can visit elecup.co.uk. Log in or register for an account.

Start a New Charge

Click on "Start New Charge" and enter the charge point's unique reference number (CP). If there are multiple sockets on the charge point, select the socket you're connected to.

Top Up and Charge

Choose the amount of credit you wish to top up by. You can use existing credit or add funds using our secure payment gateway. Once you're ready, hit "Charge Now" to initiate the charging.

The Benefits of Pay-As-You-Go Electricity

Precision Charging

Why pay for more than you use? With Elecup's pay-as-you-go system, you're charged only for the electricity you consume. Whether you're a light user or a power-hungry camper, you're in control of your costs.

Flexibility

Your vacation is all about freedom and flexibility. Elecup's pay-as-you-go model aligns perfectly with your journey. Charge up when you need to, and never worry about overpaying for unused electricity.

No More Guesswork

Gone are the days of estimating how much electricity you'll need. With Elecup, you can monitor your usage in real-time, ensuring you're always aware of your consumption and remaining credit.

Instant Access

Our unique QR codes and reference numbers give you instant access to electricity. No more waiting in line or dealing with complicated setups. Scan, log in, and start charging right away.

Budget-Friendly

Elecup's pay-as-you-go system fits any budget. Top up with the amount you're comfortable with, and add more credit as needed. It's a budget-friendly solution for all types of travelers.

Stay Connected with Elecup

Monitor your usage, remaining credit, and estimated time until your credit runs out through our user-friendly web app.

Receive email notifications when your credit is running low, ensuring you're always informed.

When your charging session is complete, click "End Charging" to stop the session and save any unused credit in your wallet.


Embrace the Future of Electricity Access


Ready to experience electricity on your terms? Elecup's pay-as-you-go model empowers you to enjoy every moment of your outdoor adventure without worrying about excessive costs or unnecessary waste. Say hello to precision charging, flexibility, and control – and say goodbye to the limitations of the old daily rate system. Unleash the power of on-demand electricity with Elecup.


Get Started Now

Frequently Asked Questions (FAQs) - Site Guests

What is Elecup?

Elecup is a cutting-edge smart metering service designed to provide pay-as-you-go electricity solutions for caravan, camping, and marina sites. With our unique QR codes and reference numbers, users can easily initiate and manage their electricity usage.

How do I use Elecup to access electricity?

To use Elecup, simply scan the QR code at the charge point or visit elecup.co.uk. Register or log in to your account, enter the charge point's unique reference number, select your socket, top up credit, and start charging. It's quick, convenient, and puts you in control of your electricity.

Can I track my electricity usage and remaining credit?

Absolutely. Elecup allows you to monitor your electricity usage, remaining credit, and estimated time until your credit runs out. You'll receive notifications when your balance is low, ensuring you're always aware of your usage.

How do I add funds to my Elecup account?

You can add funds to your Elecup account using our secure payment gateway. Simply choose the amount you wish to top up, and follow the prompts to complete the transaction.

What happens if my credit runs out while charging?

If your credit runs out during a charging session, the charging will automatically stop. To continue, you'll need to top up your account and restart the charging process.

Is my payment information secure?

Yes, we prioritise the security of your payment information. Our payment gateway uses industry-standard encryption to protect your data during transactions.

Can I save unused credit for future use?

Unused credit will be stored in your wallet. This credit can be used for future charging sessions at any Elecup site, or you can request a refund to your original payment method

How do I receive notifications about my credit balance?

You'll receive email notifications when your credit is running low. Additionally, you can log in to the web app to view your current usage, remaining credit, and more.

What if I'm using a charge point with multiple sockets?

If the charge point has multiple sockets, you'll need to select the socket you're connected to when initiating a charging session.

Can I install the Elecup web app on my phone's home screen?

Yes, you can easily add the Elecup web app to your phone's home screen. When visiting elecup.co.uk, follow the prompts to add it to your home screen for quick access.

How do I contact Elecup for support or inquiries?

For support, inquiries, or any assistance you need, you can visit our Contact page on the website. Our customer service team is dedicated to helping you with any questions you may have.

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